Home Page > FAQ > COVID-19 : VanBreak security rules
At the end of this confinement, you probably want to take a break and enjoy the fresh air outside. At the same time, you want to stay safe and avoid mass public. So, we have a great idea for you during this summer, why don’t you try the experience of going on a road trip and travel in a campervan in Spain. But how to be sure you are safe?
At VanBreak, we reinforced our security measures to protect you as much as possible to be sure that you will enjoy your holidays in an equipped campervan with total peace of mind. Please find here the list of measures we are taking :
- Demonstration videos of the Van are sent to customers, to reduce contact during check-in. For the check-out, the customer will carry it out autonomously, for this Vanbreak uses digitalized inventories.
- Disinfection and full cleaning of the vehicle between each client with products recommended by health authorities.
- A minimum period of 20 hours between each rental. No return and departure on the same day is allowed.
- Campervan online Demo (sent in e-mail booking confirmation) in order to limited human contact during check-in, and autonomous check-out.
- If you are unable to come to our agency on the day of departure (confined country, COVID-19 contamination), it will be possible to cancel your trip free of charge 48 hours before departure. You will have to send us by e-mail (roadtrip@vanbreak.com) the necessary documents and certificates. In case of cancellation, the sums already paid to the hirer will be transformed into a credit valid for 18 months (from the date of cancellation).
We remain at your disposal for any questions
VanBreak Team
