In the event of an accident, you must contact your Vanbreak contact as soon as possible to coordinate actions with our assistance/insurance service. You’ll find useful numbers and information on our VANBREAK mobile application in the “Contact / SOS” section. See the following section for repair/repatriation details and our General Rental Conditions .
The following information applies only if the hirer has complied with current legislation governed by the Highway Code, as well as the conditions of use of the van or panel van described in our General Rental Conditions. In the event of an accident involving a third party, the tenant must draw up an accident report.
In the event of a claim attributable to and the responsibility of the renter, whether or not involving a third party, VanBreak reserves the right to deduct all or part of the deposit paid, in order to cover all or part of the amount of the excess (this amount varies according to the type of damage). insurance formula selected).
If the insurance company considers that the tenant is not responsible, the full deposit will be returned. This amount will be reimbursed upon receipt of the compensation paid by the insurance company of the liable third party.
All our vehicles are fully insured.
